What’s the standard turnaround time for promo items?Turnaround times vary for promo items, but most can be completed within 10 business days. We’ll always try and source the best option to fit your in-hand date.
Are there minimum order requirements for promo items?Yes. Minimum order requirements vary per product, and we’ll always try and source the best option for your needs.
What are popular promo items for weddings?Koozies, cups, coasters, welcome bags – you name it, and we can source it! We’re always happy to help brainstorm ideas for your specific event.
Can you print promo items in spot color?Most promotional items can accommodate spot color printing, including metallic inks! The material of the promo item will determine how accurately the spot color will match the PMS chart.
What types of electronic files can you take?We support both Mac and PC files, and while we take just about any type of file you can think of, here is a sampling of the most common file types:
Adobe Acrobat (PDFs)
Microsoft Publisher
Microsoft Excel
Microsoft Power Point
Microsoft Word
Quark XPress
Adobe PageMaker
Adobe InDesign
Adobe Illustrator
Adobe Photoshop
Corel Draw
Freehand
Image Files (TIFF, EPS, JPG, JPEG, GIF, etc.)
If you don’t see your program or file type listed above, contact us; we usually have it.
Can I e-mail my job to you?Yes. We gladly accept e-mailed files. Check your email limitations on file size to make sure it doesn’t exceed your limit. Be sure to include contact information in your e-mail so we can reach you if we have any questions. We will respond to your email within 20 minutes during the hours of 8am – 6pm Central Time or the next business day. If for some reason you don’t receive a reply within about 20 minutes, either try resending, send another email, or call us. Here is how you reach us: WeCanHelp@MingoPress.com or by phone 855.MY MINGO (855.696.4646)
I did not see my question listed above.Please contact us and one of our printing professionals will be happy to help you. Call us at 855.696.4646, or email us at WeCanHelp@MingoPress.com.
